Sleeping Giant

A US ski resort partnered with us to create a native mobile app delivering real-time updates, ticketing, and on-mountain services.

Location

Cody, Wyoming, USA

Partnership Began

2020

Available on App Store

[ Industries covered ]

Travel & Tourism
Hospitality
Outdoor Recreation

[ Team Behind the Project ]

IOS Developer

Android Developer

QA Engineer
Backend Developer
Project manager

Initial Collaboration

In early 2020, Sleeping Giant Ski Area — a historic ski resort nestled in Cody, Wyoming, at the edge of Yellowstone National Park — approached us with a challenge and an opportunity. They wanted to create a mobile-first experience that would meet the expectations of today’s tech-savvy visitors while staying true to their community-driven roots.

Goals from the start:

Provide real-time mountain updates for trail openings, weather changes, and lift statuses.
Allow visitors to purchase tickets directly in-app with minimal steps.
Share resort news, events, and promotions in a central, accessible hub.

We proposed a native approach for performance and reliability: Swift for iOS and Java/Kotlin for Android, paired with a custom backend that could handle peak-season traffic without slowing down.

Early outcomes:

Guests could check trail conditions before leaving home.
Ticket purchasing went from multi-step to two clicks.
Staff could publish urgent updates instantly — from snow reports to safety alerts.

This first release laid the groundwork for what would become a powerful engagement tool for Sleeping Giant’s visitors.

Want to know more about the Sleeping Giant Ski Area? Explore their website by clicking the link below.

VIEW CLIENT’S SITE

Expansion of Services

Following the successful launch, Sleeping Giant quickly realised that the app could do more than inform — it could connect, sell, and build loyalty. In our second development phase, we introduced features designed to enhance guest convenience and drive new revenue streams.

Key additions:

Personalised Accounts: Guests could log in to track purchases, store lift passes, and receive tailored offers.
Ride-Sharing Tool: Encouraged eco-friendly travel by matching visitors heading to the resort on the same day.
In-App Store: Sold branded apparel and gear, turning app users into walking ambassadors.
Push Notifications & Messaging: Delivered timely alerts for powder days, event reminders, and last-minute deals.

[ Business impact ]

+15% Merchandise Sales

Higher Season Pass Renewals

Better Event Attendance

We wanted an app that felt like Sleeping Giant — personal, reliable, and built for our guests.

Resort’s operations lead

Ongoing Impact

Today, the Sleeping Giant Ski Area App is more than just a convenience — it’s part of the guest journey. Visitors check it before leaving home, use it on the slopes, and engage with it between seasons.

Current benefits include:

Real-Time Communication: Guests receive immediate updates about weather shifts, lift closures, or event start times.
Operational Efficiency: Staff push updates directly to thousands of devices in seconds, reducing reliance on signage or announcements.
Community Connection: The ride-sharing tool and event feeds foster a local and returning visitor network.

Usage stats (first two years):

Thousands of active users during peak season.
High retention rates among season pass holders.
Consistent off-season engagement through summer events and updates.

By integrating into the everyday routines of guests, the app has strengthened brand loyalty and created a direct communication line between the resort and its visitors.

Future Plans

Our partnership with Sleeping Giant continues, with a focus on pushing the app’s functionality to meet evolving guest expectations and leverage new technologies.

Planned enhancements:

Loyalty Program: Reward returning guests with points for purchases, event attendance, and referrals.
Slope Activity Tracker: Offer real-time maps of lift wait times, trail usage, and skier distribution for better trip planning.
Advanced Community Features: Enable group trip planning, guest photo sharing, and on-mountain meetups.
Analytics Dashboard: Provide resort staff with usage insights to guide marketing and operational decisions.

Our roadmap ensures that the Sleeping Giant Ski Area App remains a competitive advantage, keeping the resort relevant and appealing to both first-time visitors and loyal regulars.

If you intend to act, we are ready to help!

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