More Hours, More Savings
The more hours of work you request within a single month, the more you save!
Here’s how it works:
- Up to 10 hours: Enjoy our standard competitive rate.
- 10-100 hours: Get 5% off on all services.
- Over 100 hours: Benefit from a 10% discount on every additional hour.
Maximize your monthly savings if you need ongoing maintenance, urgent support, or new projects. It’s our way of appreciating your trust in us for your tech support needs!
On-Demand Tech Support for Your Web & Mobile Projects
Our managed it services for small businesses are here to save you time, cut costs, and keep your projects running flawlessly.
Careful treatment
Clear solutions, even if you lack tech expertise.
Any task size!
From 10 minutes per task.
On-Demand Service
No payments in advance, no subscriptions.
[ Who We Work With ]
From creative studios to data-driven firms, across the Scandinavia, the UK, and Ireland – we bring our expertise and custom solutions to every industry!
01 Marketing Agencies
02 Web Development Firms
03 Web Design Agencies
04 E-Commerce Websites
05 Small-Mid Businesses
[ Our Clients ]
Partnering since 2021, we’ve created sleek websites and custom startup platforms that addressed the client’s vision.
Our client, for whom we developed seamless websites and apps with integrations tailored to UK-specific needs.
We keep client projects on track with expert tech support, smooth maintenance, and reliable delivery.
We improved the client’s web development process with flexible, on-demand tech support.
Managed IT support services for our reliable Swedish affiliate marketing partner.
Since 2017, we’ve delivered solutions that handle massive user spikes, ensure security, and scale seamlessly.
[ How it works? ]
You can access all your tasks on the client dashboard or reach out to us via email.
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[ Success Story ]
The Ink Factory
A successful partnership with an Irish tattoo and piercing studio that began with tech support and has since evolved into a thriving, ongoing business relationship.
Maraton Group
We’ve been proud partners since 2021, collaborating on everything from websites to custom platforms that help Maraton’s clients succeed.
[ Why Choose Managed IT Support for Your Business? ]
Tech Drains Time for Core Business
Free up time to focus on creativity and client work, not tech distractions.
Unexpected Issues Disrupt You
Get expert help to quickly resolve IT problems and avoid downtime.
Lack IT Resources In-House
When your team lacks the time or expertise, we’ve got you covered.
Security Risks Are a Concern
Regular audits and proactive solutions keep you ahead of risks.
Regular Updates Needed
Ensure your site or app is secure, functional, and up-to-date.
Scalability is Challenging
Adapt and grow your IT seamlessly as your agency expands.
Let’s talk
Ready to discuss your project? Connect with us to explore how our services can drive your business forward.
[ Our Team ]
Our management team of like-minded professionals is here to hit the mark and ensure you get outstanding service, day in and day out. Supported by a wider team of skilled experts.
Yevhen Rybak
CEO, founder
Kateryna Igolkina
senior Project Manager
Andrew Kirshe
Lead Software Developer
Kateryna Vilkhovyk
Lead UX/UI Designer
Viktoria
Key Account Manager
[ Technology stacks ]
Databases
Web
[mssql]
[Mongodb]
[Mysql]
[Postgresql]
[Elasticsearch]
[Redis]
Mobile
[Firebase]
[Sqlite]
[Realm]
[ Getting started with us ]
Getting started with us
Our goal is to handle your technical tasks and ease your workload. We offer high-quality, timely service to protect your tasks, reputation, and profit. Partnering with us gives you more time for management and boosts your reputation as a reliable contractor.
Our Service Level Agreement (SLA) sets the bar for our services, covering everything from response times and system availability to the quality of service.
If required, we are willing to sign a bilateral Non-Disclosure Agreement (NDA).
Request the task
Commissioning work from our experts is easy. To make sure we understand your needs, contact us by email or describe the task in your project dashboard. Once we receive your assignment, we will assess its complexity and urgency and provide you with an estimated turnaround time. This process ensures that our team handles your tasks quickly and efficiently to achieve a successful outcome.
Definitely! Our system efficiently handles various task submissions, ensuring every single one is evaluated and processed promptly. Just provide the details for each task, and our team will take care of the rest.
We’ll keep your site up to date and ensure ongoing support for its smooth operation.
Absolutely! We will conduct an audit of your site or application before commencing work. Additionally, we will carry out regular system quality checks, UX audits, and more. We will delve into these details further during our initial call to ensure we address all your needs and expectations.
Yes, we set up backups. Our team ensures that your data is securely backed up regularly to prevent any loss and ensure quick recovery in case of any issues.
Billing
With our simple billing process, you only need to pay once a month for the tasks that are finished. This helps you understand clearly what you are being charged for and allows you to manage your money effectively.
If you are not satisfied with our service, we encourage you to contact us immediately. You can rate each task individually and send us your feedback. We want to assure you that we are fully prepared to look into any issues and will work with you to make any necessary adjustments.
We do not impose any minimum subscription period. Our clients are free to cease working with us at any time. You can complete your current tasks and choose not to provide any new ones without any obligations.
Yes, we offer a progressive discount system based on your monthly usage:
- For up to 10 hours per month, the standard rate applies.
- For 10 to 100 hours per month, a 5% off discount is available.
- For over 100 hours per month, get the maximum discount of 10% off.
These discounts are applied monthly, based on the previous month’s usage.
[ FAQ ]
We can involve our project manager in the process. He will serve as a liaison between you and the developers, ensuring smooth communications. However, if you have technical experience, you can directly interact with the developer and assign tasks through our client dashboard.
No, there are no long-term commitments. We adapt to your needs, working on your tasks as they come. If there are no tasks, we wait and are ready to provide service whenever you need it.
We respond within a few hours on workdays and can start within 24 hours or less after assessing your task requirements.
Yes, we provide progressive discounts based on the number of monthly hours ordered. The standard rate applies for up to 10 hours per month. For 10 to 100 hours, you receive a 5% discount, and for over 100 hours, enjoy our maximum discount of 10%.
We set clear milestones and operate on a “satisfaction guarantee” basis, meaning you pay for the next month only if fully satisfied. This ensures timely, high-quality service and puts the risk on us, not you.
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