More Hours, More Savings
The more hours of work you request within a single month, the more you save!
Here’s how it works:
- Up to 10 hours: Enjoy our standard competitive rate.
- 10-100 hours: Get 5% off on all services.
- Over 100 hours: Benefit from a 10% discount on every additional hour.
Maximize your monthly savings if you need ongoing maintenance, urgent support, or new projects. It’s our way of appreciating your trust in us for your tech support needs!
Managed IT Services for Growth-Driven Small Businesses and
Agencies
We don’t do printers. ECO & Tech is a
Careful treatment
Clear solutions, even if you lack tech expertise.
Any task size!
From 10 minutes per task.
On-Demand Service
No payments in advance, no subscriptions.
No Bureaucracy
We keep things simple, human, and efficient.
Who We Work With
From creative studios to data-driven firms, across the Scandinavia, the UK, and Ireland – we bring our expertise and custom solutions to every industry!
Marketing Agencies
Web Development Firms
Web Design Agencies
E-Commerce Websites
Small-Mid Businesses
What Do Agencies Say About Our IT Support & Maintenance
Nathan Clifft
Company Director, Lotus Blue
The entire team adapts to my way of working, with no hesitation or question.
read full review
Fredrik Montell
CEO, KN-WN MEDIA
They were experienced developers and very nice people.
read full review
Eve Em
Director, The Ink Factory & PIERCED
Everyone has been fast and efficient and resolved all the issues we have faced.
read full review
Darren Mogg
Former Technology & Strategy Director, Prestige Network
They’re a very approachable and knowledgeable team.
read full review
Mira Nemerbayeva
Founder, Empower21 Innovative Education
ECO & Tech has an exceptional human approach. They knew us as individuals and not just an entity.
read full review
Daria Mulova
Senior Product Designer, iX.co
It’s not very often our company has AR projects and we were very pleased to work with ECO & Tech to get this outcome.
read full review
Søren Steensen
Self-Employed Graphic Designer
I have never experienced problems – they always respect my feedback and fix the errors.
read full review
Marketing Manager, Argent Teams
I like the transparency of their processes and their timeliness and professionalism.
read full review
Maxim Moneta
Managing Director, Startupers Online
Working with startups is complicated, but they manage to complete all their work on time.
read full review
Kenneth Nugent
Director, Kastfast Ltd.
ECO & Tech’s speed and response times are great.
read full reviewDirector, Notable VIP Ltd
They were easy to work with, and we felt like we worked as a team.
read full review
Katerina Igolkina
Project manager, ITPM Group
They are willing to meet the business goal and deliver an excellent result.
read full reviewHow it works?
You can access all your tasks on the client dashboard or reach out to us via email.
Step 01
Step 02
Step 03
Step 04
See How Much Time Your Agency Can Save Each Month
Your benefit when working with us:
Your monthly cost for Web Development is 2000€
With us, Web Development costs 2000€ per month
By outsourcing, you could save 800€ monthly!
Cost is just half the story. Our senior experts may work faster and smarter. Let’s chat so you can see the full value!
We match your cost but bring more to the table – senior expertise, faster project delivery, and flexible support. Let’s chat!
Our Approach to remote it support
Forget bulky contracts and server babysitting. Our take on managed it services is made for small businesses, digital agencies, and startups that need fast execution, not full-time infrastructure teams. Here’s what makes our model different.
Remote, On-Demand by Default
Everything we do is remote, task-based, and flexible. From bug fixes and plugin updates to integrations and analytics support – you only pay when there’s actual work to do. No retainers, no fluff.
Proactive (Not Subscription-Based)
When we touch your system once, we stay vigilant. We monitor what we’ve implemented and proactively fix issues that pop up – but unlike traditional MSPs, you’re only billed when a real issue is spotted and fixed.
Flexible Pricing, Real Value
Pay only when you need us – and save more when you do with bulk discounts. Still need subscription-based support? Discover our white-label plans with built-in perks.
Secure, Efficient, and Human
We don’t do servers, cables, or firewalls – but we do clean dev work, stable delivery, and human-first tech support. No ticketing maze, no upsells – just clarity and results.
Let’s talk
Ready to discuss your project? Connect with us to explore how our services can drive your business forward.
Our Team
Our management team of like-minded professionals is here to hit the mark and ensure you get outstanding service, day in and day out. Supported by a wider team of skilled experts.
Yevhen Rybak
CEO, founder
Kateryna Igolkina
senior Project Manager
Andrew Kirshe
Lead Software Developer
Kateryna Vilkhovyk
Lead UX/UI Designer
Viktoria
Key Account Manager
Why Choose Remote IT Support for Your Business?
IT is Distracting You from Business Growth
Managing updates, fixing issues, and troubleshooting problems take focus away from your core work. Let professionals handle IT so you can stay productive.
Security & Performance Risks
Cyber threats, slow systems, and outdated software put your business at risk. We keep your tech secure, optimized, and running smoothly.
Lack of In-House IT Expertise
Not every company needs a full IT team, but every business needs IT to run smoothly. We step in to provide the right skills on demand.
Scaling IT with Your Business
As your business grows, so do your IT needs. We offer flexible, on-demand support that adapts as you expand, launch new services, or upgrade tech.
About 101% White-Label Web Development
Introducing our newly released white label web development support concept – already tested by select clients with great success. Give it a try and watch your agency scale like never before!
| On-Demand Tech Support | 101% White Label Wev Development | |
|---|---|---|
| Expert development | Access to skilled devs whenever you need them. | Expert development Same pool of expert developers. |
| Flexible scalability | Easily scale hours or tasks up and down based on project demand. | Flexible scalability Plans scale to match your growing client base with consistent coverage. |
| New revenue opportunities | Resell support hours, but handle communication yourself. | New revenue opportunities Resell services fully under your brand, minimal overhead. |
| Operates completely under your brand | Standard branding or white-label, but you manage client interactions. | Operates completely under your brand You don’t have to continually pass messages back and forth; We handle all support directly under your brand! |
| learn more |
Operates completely under your brand
You don’t have to continually pass messages back and forth; We handle all support directly under your brand!
learn moreTechnology stacks
Databases
Web
[mssql]
[Mongodb]
[Mysql]
[Postgresql]
[Elasticsearch]
[Redis]
Mobile
[Firebase]
[Sqlite]
[Realm]
Getting started with us
Getting started with us
Our goal is to handle your technical tasks and ease your workload. We offer high-quality, timely service to protect your tasks, reputation, and profit. Partnering with us gives you more time for management and boosts your reputation as a reliable contractor.
Our Service Level Agreement (SLA) sets the bar for our services, covering everything from response times and system availability to the quality of service.
If required, we are willing to sign a bilateral Non-Disclosure Agreement (NDA).
There are no long-term commitments required from your side. We adapt to your needs, working on your tasks as they come. If there are no tasks, we wait and are ready to provide service whenever you need it.
Request the task
Commissioning work from our experts is easy. To make sure we understand your needs, contact us by email or describe the task in your project dashboard. Once we receive your assignment, we will assess its complexity and urgency and provide you with an estimated turnaround time. This process ensures that our team handles your tasks quickly and efficiently to achieve a successful outcome.
Definitely! Our system efficiently handles various task submissions, ensuring every single one is evaluated and processed promptly. Just provide the details for each task, and our team will take care of the rest.
Yes, We keep your site up to date and ensure ongoing support for its smooth operation.
Absolutely! We conduct an audit of your site or application before commencing work. Additionally, we carry out regular system quality checks, UX audits, and more. We can delve into these details further during our initial call to ensure we address all your needs and expectations.
Yes, we set up backups. Our team ensures that your data is securely backed up regularly to prevent any loss and ensure quick recovery in case of any issues.
Billing
With our simple billing process, you only need to pay once a month for the tasks that are finished. This helps you understand clearly what you are being charged for and allows you to manage your money effectively.
If you are not satisfied with our service, we encourage you to contact us immediately. You can rate each task individually and send us your feedback. We want to assure you that we are fully prepared to look into any issues and will work with you to make any necessary adjustments.
We do not impose any minimum subscription period. Our clients are free to cease working with us at any time. You can complete your current tasks and choose not to provide any new ones without any obligations.
Yes, we offer a progressive discount system based on your monthly usage:
- For up to 10 hours per month, the standard rate applies.
- For 10 to 100 hours per month, a 5% off discount is available.
- For over 100 hours per month, get the maximum discount of 10% off.
These discounts are applied monthly, based on the previous month’s usage.
Your questions on Tech Support, Answered
We can involve our project manager in the process. He will serve as a liaison between you and the developers, ensuring smooth communications. However, if you have technical experience, you can directly interact with the developer and assign tasks through our client dashboard.
We respond within a few hours on workdays and can start within 24 hours or less after assessing your task requirements.
Yes, we provide progressive discounts based on the number of monthly hours ordered. The standard rate applies for up to 10 hours per month. For 10 to 100 hours, you receive a 5% discount, and for over 100 hours, enjoy our maximum discount of 10%.
We set clear milestones and operate on a “satisfaction guarantee” basis, meaning you pay for the next month only if fully satisfied. This ensures timely, high-quality service and puts the risk on us, not you.
A Managed Service Provider (MSP) is a company that remotely manages your IT infrastructure and support. We act as your IT partner, taking care of everything from patch management and system performance to network troubleshooting and security — all without needing you to hire internal staff.
We can do both. Most small business clients with occasional tasks prefer our on-demand model with no upfront payments. But if you’re looking for consistent bespoke offerings, our white-label web development service offers flexible subscription options tailored to your needs.
Explore Other Services
Blog
5 Lessons I’d Share with Every Digital Agency Owner and Solo Entrepreneur
Explore 5 practical lessons from the ECO & Tech’s CEO experience with outsourcing that will challenge your thinking about business growth and efficiency.
In House Development vs Outsourcing
Which software development model should you choose in 2025? The software development market continues to grow rapidly, and companies strive to choose the most appropriate strategy…
What are the Benefits of Outsourcing?
Running and maintaining a successful business often involves many routine tasks, which can be quite challenging. These little tasks could potentially eat up your precious time, effort,…
Advantages of IT Outsourcing to Ukraine
When it comes to IT outsourcing, you are probably already familiar with its basic concept, the principles, and the advantages it could have for your company. If…
How Custom Software Development Can Affect Your Business
Custom software development has enabled businesses to create wonderful and useful apps. This is possible through the constant advancement of technology that impacts so many areas of…
Pros and Cons of Outsourcing IT Services for Your Business
Outsourcing software development tasks, along with accounting and marketing, are the top three business processes outsourced most frequently. Let’s review the pros and cons of such…
The Complete Guide To White Label In Web Development
In today’s fast-paced digital landscape, white-label services have become a go-to solution for businesses looking to expand their offerings without increasing overhead costs. This guide will explore…
Why Hire Junior Developers for Your Tech Project: Pros and Cons
Hiring decisions are never easy – as well as the hiring process as such. Most people-centered companies invest a lot in sourcing their projects with the right…
